login issue

login issue

Postby zendeath » Tue Sep 22, 2015 12:45 am

for a long time I have not been able to login in the bar goes all the way then it says 7100 port or firewall may have it blocked I checked the game isn't blocked on my pc
zendeath
 
Posts: 3
Joined: Mon May 21, 2012 8:13 pm

Re: login issue

Postby pmsupport » Tue Sep 22, 2015 2:26 am

Hi zendeath, please switch to other browsers to see if it helps. Have you tried turning off your router for few minutes then restarting it? You can test whether port 7100 is actually open by using a shell/prompt and type "telnet dt.playmage.com 7100". If it connects, then your 7100 is open; type "ctrl + ]" to quit. Please access the game using the URL below, without any things after it (make sure there is no parameters like "?minad=...." after it. If so, please remove everything after the "?" or just only use the following url:
https://apps.facebook.com/dragontear/
Enjoy the game!
Playmage Support
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pmsupport
 
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Re: login issue

Postby zendeath » Fri Nov 27, 2015 1:25 am

ive tried 3 browsers all give same slow loading pop up ive checked pc ports and fb to see if its blocked which its not
zendeath
 
Posts: 3
Joined: Mon May 21, 2012 8:13 pm


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