pmsupport wrote:Hi Loubee, sorry to hear that the game crashed. If you don't get back into the battle where you left off after crashing, it could be caused by lacking memory to save the game temporary progress or memory manager utilities clearing it. Please make sure that you have enough main memory on your device as well as SD card if the game is installed there. I have sent you a private message regarding the matter.
Where you left off? That's never happened. The game crashes all the time, mostly when I need to take a break during a fight (some of these fights take a very, very long time - especially when you're trying to collect chests) and the phone sleeps. And yes, I've lost countless gold chests and energy on it. Sometimes it will just shut down (Dragon Era has stopped), but this is very rare. Mostly when the phone sleeps. Regardless, I have never had a scenario where it got me back to the battle after crashing.