by admin » Thu Oct 24, 2013 3:54 am
Hello mikeworld, thanks for your report.
Our server received several purchase validation request from your phone and rejected them due to invalid product id "com.zeptolab.ctrbonus.superpower1".
Searching this over the web seems to indicate that your device may have been jailbroken and installed a software to fake In-app purchases. We are not sure why it would still send hacked purchase receipt to our server for validation if you initiated a real purchase with iTunes GC,however, or why it would actually charge your card when you have a balance.
Since we can't do anything without a valid iTunes purchase receipt sent to us. I recommend following course of actions:
1. Contact Apple/iTunes regarding your CC being charged despite having a $100 GC balance, and request Apple to refund the purchase since it did not go through due to the error above.
2. If you would like to try again, ask Apple how to make In-app purchase with your GC balance instead of CC. Please disable whatever software that is sending the hacked receipt to our server listed above before trying again.
Feel free to send me a private message if you have any additional questions.