New option for notifications ... not working for me.

[ayanefan]

Hey support!

I'm so hyped about the new messaging features you added but I'm not sure if they are working well. I enabled the messaging for when the guild war time reset and when the Guild Shop timer reset but have not received any messages yet and it's been about 6 hours. I still get the full energy messages though. Thank you again!

Jacques

[pmsupport]

Hi ayanefan. Could you double check if you have ticked the boxes of "guild war countdown rest" and "guild shop refreshes" in Menu--Settings. These 2 options have to be manually selected.

[ayanefan]

Hey there.

They are selected and I'm happy to say that it started working as of 3am this morning. All good! Thank you for the support!

[ZOOT]

same problem here its not working !

[ferg]

Not to hi jack the thread but don't want to create another one.

Got a typo on receive notification. Got receive spelled recieve.

[pmsupport]

Hi ZOOT, if you have selected those notification options in our game's settings and still haven't received any notifications, please go to your device's notification center and allow Dragon Era to send notifications to you.

Hi ferg, thanks for bringing this to our attention. The typo will be fixed soon.

[ZOOT]

Hi ZOOT, if you have selected those notification options in our game's settings and still haven't received any notifications, please go to your device's notification center and allow Dragon Era to send notifications to you.

Hi ferg, thanks for bringing this to our attention. The typo will be fixed soon.

I also have notifications on for device!'

Only notification i get is when all EN are full!

[ayanefan]

Hey Zoot,
I noticed on my phone, when I quit Dragon Era, it never really quits, it always runs in the background even when I try to quitting the thing 5 or 6 times (buggy). I think everything started working after I rebooted my phone before going to bed last night. If you haven't tried that already, could be a start. I have to use an advanced task killer sometimes on the game to shut it down.

ayanefan

[pmsupport]

Hi ZOOT, just in case, could you please go to Menu--Settings and make sure that the bottom two options are ticked?

[ZOOT]

Hi ZOOT, just in case, could you please go to Menu--Settings and make sure that the bottom two options are ticked?

i check all 4 options ingame

alsi i check everything on my phone.
even closed eveything
and restart phone

still it dont work!