New option for notifications ... not working for me.

New option for notifications ... not working for me.

Postby ayanefan » Mon Dec 22, 2014 10:54 pm

Hey support!

I'm so hyped about the new messaging features you added but I'm not sure if they are working well. I enabled the messaging for when the guild war time reset and when the Guild Shop timer reset but have not received any messages yet and it's been about 6 hours. I still get the full energy messages though. Thank you again!

Jacques
Master Sergeant Fuery, during your last physical it was discovered you have Athletes Foot, and we now believe it is affecting your brain.
- Riza Hawkeye (FullMetal Alchemist)
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Re: New option for notifications ... not working for me.

Postby pmsupport » Mon Dec 22, 2014 11:38 pm

Hi ayanefan. Could you double check if you have ticked the boxes of "guild war countdown rest" and "guild shop refreshes" in Menu--Settings. These 2 options have to be manually selected.
Enjoy the game!
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Re: New option for notifications ... not working for me.

Postby ayanefan » Tue Dec 23, 2014 5:56 am

Hey there.

They are selected and I'm happy to say that it started working as of 3am this morning. All good! Thank you for the support! :D :D :D
Master Sergeant Fuery, during your last physical it was discovered you have Athletes Foot, and we now believe it is affecting your brain.
- Riza Hawkeye (FullMetal Alchemist)
ayanefan
 
Posts: 17
Joined: Wed Sep 10, 2014 11:09 am

Re: New option for notifications ... not working for me.

Postby ZOOT » Tue Dec 23, 2014 10:06 am

same problem here its not working !
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Re: New option for notifications ... not working for me.

Postby ferg » Tue Dec 23, 2014 7:10 pm

Not to hi jack the thread but don't want to create another one.

Got a typo on receive notification. Got receive spelled recieve.
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Re: New option for notifications ... not working for me.

Postby pmsupport » Tue Dec 23, 2014 8:56 pm

Hi ZOOT, if you have selected those notification options in our game's settings and still haven't received any notifications, please go to your device's notification center and allow Dragon Era to send notifications to you.

Hi ferg, thanks for bringing this to our attention. The typo will be fixed soon.
Enjoy the game!
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Re: New option for notifications ... not working for me.

Postby ZOOT » Tue Dec 23, 2014 10:51 pm

pmsupport wrote:Hi ZOOT, if you have selected those notification options in our game's settings and still haven't received any notifications, please go to your device's notification center and allow Dragon Era to send notifications to you.

Hi ferg, thanks for bringing this to our attention. The typo will be fixed soon.


I also have notifications on for device!'

Only notification i get is when all EN are full!
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Re: New option for notifications ... not working for me.

Postby ayanefan » Tue Dec 23, 2014 11:06 pm

Hey Zoot,
I noticed on my phone, when I quit Dragon Era, it never really quits, it always runs in the background even when I try to quitting the thing 5 or 6 times (buggy). I think everything started working after I rebooted my phone before going to bed last night. If you haven't tried that already, could be a start. I have to use an advanced task killer sometimes on the game to shut it down.

ayanefan
Master Sergeant Fuery, during your last physical it was discovered you have Athletes Foot, and we now believe it is affecting your brain.
- Riza Hawkeye (FullMetal Alchemist)
ayanefan
 
Posts: 17
Joined: Wed Sep 10, 2014 11:09 am

Re: New option for notifications ... not working for me.

Postby pmsupport » Wed Dec 24, 2014 4:15 am

Hi ZOOT, just in case, could you please go to Menu--Settings and make sure that the bottom two options are ticked?
Enjoy the game!
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Re: New option for notifications ... not working for me.

Postby ZOOT » Wed Dec 24, 2014 11:55 am

pmsupport wrote:Hi ZOOT, just in case, could you please go to Menu--Settings and make sure that the bottom two options are ticked?



i check all 4 options ingame

alsi i check everything on my phone.
even closed eveything
and restart phone

still it dont work!
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