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New option for notifications ... not working for me.
Posted:
Mon Dec 22, 2014 10:54 pmby ayanefan
Hey support!
I'm so hyped about the new messaging features you added but I'm not sure if they are working well. I enabled the messaging for when the guild war time reset and when the Guild Shop timer reset but have not received any messages yet and it's been about 6 hours. I still get the full energy messages though. Thank you again!
Jacques
Re: New option for notifications ... not working for me.
Posted:
Mon Dec 22, 2014 11:38 pmby pmsupport
Hi ayanefan. Could you double check if you have ticked the boxes of "guild war countdown rest" and "guild shop refreshes" in Menu--Settings. These 2 options have to be manually selected.
Re: New option for notifications ... not working for me.
Posted:
Tue Dec 23, 2014 5:56 amby ayanefan
Hey there.
They are selected and I'm happy to say that it started working as of 3am this morning. All good! Thank you for the support!
Re: New option for notifications ... not working for me.
Posted:
Tue Dec 23, 2014 10:06 amby ZOOT
same problem here its not working !
Re: New option for notifications ... not working for me.
Posted:
Tue Dec 23, 2014 7:10 pmby ferg
Not to hi jack the thread but don't want to create another one.
Got a typo on receive notification. Got receive spelled recieve.
Re: New option for notifications ... not working for me.
Posted:
Tue Dec 23, 2014 8:56 pmby pmsupport
Hi ZOOT, if you have selected those notification options in our game's settings and still haven't received any notifications, please go to your device's notification center and allow Dragon Era to send notifications to you.
Hi ferg, thanks for bringing this to our attention. The typo will be fixed soon.
Re: New option for notifications ... not working for me.
Posted:
Tue Dec 23, 2014 10:51 pmby ZOOT
pmsupport wrote:Hi ZOOT, if you have selected those notification options in our game's settings and still haven't received any notifications, please go to your device's notification center and allow Dragon Era to send notifications to you.
Hi ferg, thanks for bringing this to our attention. The typo will be fixed soon.
I also have notifications on for device!'
Only notification i get is when all EN are full!
Re: New option for notifications ... not working for me.
Posted:
Tue Dec 23, 2014 11:06 pmby ayanefan
Hey Zoot,
I noticed on my phone, when I quit Dragon Era, it never really quits, it always runs in the background even when I try to quitting the thing 5 or 6 times (buggy). I think everything started working after I rebooted my phone before going to bed last night. If you haven't tried that already, could be a start. I have to use an advanced task killer sometimes on the game to shut it down.
ayanefan
Re: New option for notifications ... not working for me.
Posted:
Wed Dec 24, 2014 4:15 amby pmsupport
Hi ZOOT, just in case, could you please go to Menu--Settings and make sure that the bottom two options are ticked?
Re: New option for notifications ... not working for me.
Posted:
Wed Dec 24, 2014 11:55 amby ZOOT
pmsupport wrote:Hi ZOOT, just in case, could you please go to Menu--Settings and make sure that the bottom two options are ticked?
i check all 4 options ingame
alsi i check everything on my phone.
even closed eveything
and restart phone
still it dont work!