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Lolipop lag issues, potential workarounds.

PostPosted: Sun Apr 12, 2015 8:43 pm
by Sir
Devs, first let me say Thank you for such an amazing game. I updated Samsung Edge Sm-n915a to lollipop and immediately noticed the lag issues. Beign uable to revert back to Kitkat, I researched the lag problem. From my limited user end perspective, this seems to be related to the adobe air/signed certification problems. And until Google allows you to sign the cert for dragon era in 1024 and 2048 (or adobe creates a full install of Air for lolipop) this issue will continue. Please see this link for my reference
*https://forums.adobe.com/message/6976141*
*https://forums.adobe.com/thread/1636480*
If this is indeed the issue, would you please host a version of dragon era for us lollipop users who don't want to wait for the play store to fix their signature verification process for developers? This seems a pretty straightforward workaround for now.

I have found that a uninstall and reinstall will fix the lag for my device until reboot. But that means reinstalling it every time I reset my phone.

Thank you for your support,

Sir

Re: Lolipop lag issues, potential workarounds.

PostPosted: Sun Apr 12, 2015 9:25 pm
by pmsupport
Hi Sir, thanks for your analysis. I will forward your request to the team.

Re: Lolipop lag issues, potential workarounds.

PostPosted: Mon Apr 13, 2015 5:08 am
by admin
The game is not built using adobe air. Did you upgrade to 5.0, 5.0.X, or 5.1?

Re: Lolipop lag issues, potential workarounds.

PostPosted: Mon Apr 13, 2015 8:45 am
by Sir
5.0.1. I was just making some guesses based on Google searches. I found that if my screen locks while in the game, when I unlock the device it begins lagging inside dragon era. Also begins lagging over time. Minimizing the game and then activating it will remove the lag for a bit. Much better than a reinstall. Thanks for replying to my post so quickly.

Re: Lolipop lag issues, potential workarounds.

PostPosted: Mon Apr 13, 2015 1:45 pm
by admin
What version of the game are you running? Also, does it help if you mute the game sound and music?

Re: Lolipop lag issues, potential workarounds.

PostPosted: Mon Apr 13, 2015 2:01 pm
by Sir
Muting sound and music (I also verified that the slide bar for music and sound is all the way down) had no effect. Lag issue still continues. I'm playing on version 3.0.8

Re: Lolipop lag issues, potential workarounds.

PostPosted: Mon Apr 13, 2015 5:15 pm
by Sir
Devs, no need to pursue this anymore. I've ordered another device just so I don't have to wait for a fix. :D

Re: Lolipop lag issues, potential workarounds.

PostPosted: Wed Apr 15, 2015 6:07 am
by admin
Good News! We were able to obtain a 5.0 android device and have reproduced the lag. It seems to be worsened by auto-spin where if you spin manually it doesn't lag much. We are working on a fix and hopefully will be able to push something out soon.

Re: Lolipop lag issues, potential workarounds.

PostPosted: Thu Apr 16, 2015 1:59 pm
by admin
Update: Version 3.0.9 is released to fix the lag issue in android version 5.0.

Re: Lolipop lag issues, potential workarounds.

PostPosted: Fri Apr 17, 2015 9:24 am
by mistervista
Is it definitely fixed?

I ask because my tablet (Xperia Z3) has just said the system update is ready to download but I'm reluctant to do it incase it stops me playing the game. My friend had it on his LG G3 and it was virtually unplayable and it had nothing to do with autospin because it was hanging on the coin payout screen for 2 minutes!!