Page 1 of 1

Purchased by mistake

PostPosted: Thu Apr 14, 2016 8:56 am
by snowabe
Hello, I recently purchased Hathor by mistake (less than 20 minutes ago) and wanted to know if I could get a refund :(

My game id is ⁠⁠⁠kcd1em


Thank you very much >_<

Re: Purchased by mistake

PostPosted: Thu Apr 14, 2016 8:42 pm
by pmsupport
Hi snowabe, we don't refund purchased cards, unfortunately, as there is always a confirmation message for the players to double confirm whether they want to purchase the cards. Hope you understand.

Re: Purchased by mistake

PostPosted: Thu Apr 14, 2016 9:00 pm
by snowabe
Oh, it's fine.

Lack of information regarding the game made me mistakenly buy the card in the first place so I thought I'd get some assistance since it's the first time I've ever made such a request.

While I do appreciate your prompt response and comprehend the situation, keeping a customer happy goes a long way.

I'll just have to make do with whatever little gems I have left.

Thanks for your attention,

Snowabe