pmsupport wrote:Hi sanhtran, you asked us "can I please have some 7 or 8 star cards?". We said we couldn't do that because it's against the game rules to do so.
Im sorry, what the ?
WOOW, well instead not solving the problem, but you now mocking me of begging you for cards? Wooow !!! I see .....
Anyway here what I had talked to you guys ... anyway, this is too dam funny. Im not begging you for money or not anything ... its a favor of asking but too bad you guys cant do anything anyway ... I did not change a word down there by the way ...
Hello there,
Last week I spent 220 USD to buy gem and I spent all of them for open gem cards. I open the <500 gem> for x11 cards at least 9 times. But I got nothing good. Seriously there was none 7 stars at all.
What Im asking for you is can I please have some 7 or 8 star cards? If not I would like to have refund, because I dont like to be a weak players where as I had spent a lot of money into the game.
To be honest, I was looking for getting 8 stars cards thats why I was spent so much money. Well I dont want to be rude of say my madness, but please treat me of how I support to Dragon Era. I would not play this game if I dont have a stronger and rarer cards.
Think as you were me, if you spent 220$ and got nothing good. Would you still play this game? What is the purpose of 7 and 8 stars, if there is no change of getting them?
I did attach a picture of buying gem.
My ID is a55fb6, Facebook server.
I'm looking forward to get some great 7 and 8 star cards,
Thanks
And look what you guys respond ... a long nice talk
and does it helping me anything? Nawhh
Hi Sanh,
Thanks for contacting us. Unfortunately, we can't add any card to a player's account, whether the card is a 2 star or a 8 star card, as it's against the game rules to do so. We don't refund gems spent because a player is not satisfied with the cards received. Hope you understand. It states clearly on the banner of the 50-gem recruit that you will get cards "4-star or better" by using this function. It's guaranteed that a player will get at least 1 6-star card within 10 draws but it's not promised that a player will surely get 7 star cards within a certain card draws. There are only a few 7 star cards available in the gem recruits. You are very lucky that you received one from the gem recruit. The 7 and 8 star cards are the most powerful cards in the game. So most of them can't be bought directly. They are supposed to be earned by competing in the guild war, challenging the time-limited bonus map or the raid bosses. Many the 5 star and 6 star cards in the gem recruits can be evolved to powerful 7 or even 8 star cards. With a good team formation, they can help you compete in higher difficulty stages too.