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Lost/Forgotton email and password

PostPosted: Wed Jan 17, 2018 3:17 pm
by 2025 cplp
A fellow player had to reinstalled the game and in the process forgot his password and email he used to register his id. How can he recover this info. Can playmage help?

Re: Lost/Forgotton email and password

PostPosted: Thu Jan 18, 2018 6:16 am
by admin
Hi 2025 cplp,

The player can contact us via email at support@playmage.com with his in-game name and level, as well a his approximate coin, gem, stone balance so we can locate and verify their account.

Best Regards,
Playmage Support