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Bug in Guild War (ASAP)

PostPosted: Sat Jan 28, 2017 4:20 pm
by Quinta
Hi admin

Our guild currently fights against Rivendell.
The problem is when my member Empyrial killed Neocy, there is an announcement "data server error" or so.
Then, Neocy is still alive. When Empyrial tries to attack second time, Empyrial's team is badly damaged and Neocy is in perfect condition.
Please investigate, we have been discussing the war strategy but this is unacceptable.
If i can ask to you, please restart hp of Empyrial to max as he was before battle against Neocy.

Thank you very much

Re: Bug in Guild War (ASAP)

PostPosted: Sat Jan 28, 2017 4:43 pm
by admin
Thanks for the report. We are looking into this.

Re: Bug in Guild War (ASAP)

PostPosted: Sat Jan 28, 2017 4:59 pm
by admin
We have restored Empyrial cards HP and the bug has been forward to the dev team to investigate further. Sorry for the problem the issue has caused.

Re: Bug in Guild War (ASAP)

PostPosted: Sat Jan 28, 2017 5:09 pm
by Quinta
Thank you very much for your fast actions
All of us (especially me and Empyrial) truly appreciate your effort

Re: Bug in Guild War (ASAP)

PostPosted: Sat Feb 04, 2017 2:22 pm
by Kold
Would like to add, this bug is not fixed, the same thing happened to my guild against Departed this week. However, we managed to get through after fighting and beating the same guy twice.

Re: Bug in Guild War (ASAP)

PostPosted: Mon Feb 06, 2017 10:16 am
by admin
Update: the bug causing this should now be fixed. Thanks again for the reports.