Playmage Forum

I'm unable to load dungeon 5-3 as it gets stuck at 100% loading. I'm forced to close the game and reload it.

In nightmare dungeon, The Golems, the dungeon crashed after defeating the 1st head. So I'm now unable advance in both regular and nightmare dungeons. :/

Could you have the devs look into it when they get back?

Hi Empyrial,

Thanks for the reports. We will look into these ASAP.

Best Regards,
Admin / Playmage Support

Update: These should be fixed now. (The normal dungeon that had loading issue was 5.2.2, not 5.3.) Thanks again for the reports.

It's still getting stuck at 100% for me :/ haven't tried the nightmare dungeon yet.

Empyrial wrote:It's still getting stuck at 100% for me :/ haven't tried the nightmare dungeon yet.

Hi Empyrial, I will let the dev team know you still cannot enter the stage. The patch we used to fix 5.2.2 may require you to force quit and relogin into the game once after the patch, so you pickup the missing monster module that was causing the problem. Have you already done so and try entering the stage again?

Yea, I've already completely deleted cache and downloaded the files it wants from logging in. Still stuck.

If it helps any, I'm using a galaxy s5 active.

Hi Empyrial. Thanks for the additional info. I assume you also tried logging in without clearing cache?

My iPhone version is able to enter the stage (Jungle II) and the dev team is checking the Android version right now. They were able to enter the stage on our test environment after yesterday's fix, but it's possible something might went awry when deploying the Android fix to the live server.

UPDATE: Version 2.0.7.1 should now be available on Google Play. Please try updating to that version as it doesn't require patching of the download list file. Our dev team was able to enter Jungle II stage using latest version on the live environment.

Yea it works now. But I get this on the last part of the dungeon "painful memories". It gets stuck on on a black screen as I load the last part of the dungeon.

Hi Empyrial,

This sound like a similar environment deploy issue. I will forward this to the dev team to reproduce ASAP on the live environment. Sorry for the problems you are running into.

Best Regards,
Admin / Playmage Support

No worries. I do troubleshooting as a job so I'm pretty patient lol. I'm not sure how to post pics from my phone in here or it'd probably help alot more. Let me know if you need more detsils. I'll try to assist as much as possible lol.