From today... the problem is 100% on the developers end!
Hi again,
Very sorry to hear that you haven't received your reward! After taking a peek at your account though, our systems show that you have been successfully awarded for this offer in your Dragon Era - RPG Card Slots account.
Unfortunately, you’ll need to reach-out to the publisher of the app, Playmage, for further assistance. Please be sure to explain that you have already contacted Tapjoy, and that an attempt to re-award you for the offer has already been made. You can contact them here:
https://www.playmage.com/web/contact.jspThanks again for choosing Tapjoy! Sorry that we aren’t able to help more with this issue, but please feel free to let us know if you have any other questions or concerns!
All the best,
Cesar Villarreal
Tapjoy Reward Services
rewardhelp@support.tapjoy.comhttps://support.tapjoy.com