pmsupport wrote:Hi Roxie, as the matching rate for free spins is the same, it's either luck or I assume that you didn't notice the free spins stacked on Facebook. On mobile, we play the game mostly without auto-spinning, especially at the beginning, and that's when we noticed how many free spins matched; on Facebook, most of the stages are auto-spinned because we already knew what team formation it requires to defeat those stages. Most players should have paid much less attention to the spinning on Facebook version than to that on mobile version.
I will ask the QA team to test it again though.
I can tell you from my experience and in speaking with many players that play both mobile and Facebook version of Dragon Era... the free spins DO NOT stack on Facebook as the do on the mobile version. For over 600 days on mobile and 400 days on Facebook I'm pretty confident that I didn't NOT notice that free spins stack on Facebook (as you assume), BECAUSE THEY DON'T. And if it's a case of luck... then that's just horrible luck... but I can tell you, the EVERY single player that plays the Facebook version must have BAD LUCK because again... free spins don't and NEVER have on Facebook... Therefore, I don't believe that the matching rate for free spins IS the same as you say it is on mobile.
Another thing... I personally don't auto much on Facebook unless I'm running the dragon jewel maps... for the reason because I have such a hard time of taking it off from auto spin in time to avoid dying.
If it can't be fixed and it truly is an issue that the QA team is aware of, then just tell us straight up that it can't be fixed to match how it is on the mobile version. To me that is more acceptable than telling me that my luck is bad or that I'm not observant enough to notice the difference.
You're insulting my intelligence.