Purchased Gems and they never appeared.

Purchased Gems and they never appeared.

Postby Jljohnson » Thu Jun 16, 2016 6:47 pm

I registered for this site but can't private message support. Can you help please.
Jljohnson
 
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Re: Purchased Gems and they never appeared.

Postby pmsupport » Thu Jun 16, 2016 8:58 pm

Hi Jljohnson, you should be able to send me private message now. Please send your the order number and your registered email to me via private message if you have registered an account with email, or send me the order number and your in game name and game progress (i.e., Metalpolis: 4. Iron Feet).
Enjoy the game!
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Re: Purchased Gems and they never appeared.

Postby Jljohnson » Sat Jun 18, 2016 6:33 am

Hi I sent the pm. Did you get it? It says it sent but then the message will appear in my outbox again.
Jljohnson
 
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Joined: Wed Jun 15, 2016 12:14 am

Re: Purchased Gems and they never appeared.

Postby pmsupport » Sun Jun 19, 2016 9:34 pm

Hi Jljohnson, we've received your private message and send you a reply. The private message stays in your outbox until the recipient reads it.
Enjoy the game!
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Re: Purchased Gems and they never appeared.

Postby Ammon » Mon Aug 01, 2016 9:15 am

I purchased gems last week and they never appeared, even after several restarts. The site won't let me pm admin.
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Joined: Mon Aug 01, 2016 8:49 am

Re: Purchased Gems and they never appeared.

Postby pmsupport » Mon Aug 01, 2016 8:46 pm

Hi Ammon, please send your registered email to me via private message (the PM button to the right of this post) if you have registered your account with email and password. If not, please send you in-game name and game progress (e.g., Metalpolis: 4. Iron Feet).
Enjoy the game!
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