Hello,
I just spent $19.99 on 260 gems plus 52 bonus gems due to the current event going on in the game. I have verification of the purchase on my mobile banking application as well as the receipt from the Apple Store. This is the second time this has happened and I would greatly appreciate a quick resolution to this ongoing problem. I have screen shots of all the above mentioned items upon request.
Thank you for your speedy response,
Dow