Daily Arena Rewards missing Gems

Daily Arena Rewards missing Gems

Postby Oakwisdom » Tue Jan 09, 2018 1:07 am

I've been in the top 100 for a week now but the 10 daily gems are not showing up in the mail. Were the rewards changed? If not can this be fixed?
Oakwisdom
 
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Re: Daily Arena Rewards missing Gems

Postby admin » Tue Jan 09, 2018 3:26 am

Hi Oakwisdom,

You need to be in the top 100 at the end of the day when it sends out the reward, though I imagine you would still get the top 300 reward at least. Are you getting other the other Arena rewards such as coins, dusts and potions in the mail? You mail can be buried deep so if you are using the "Claim All" button you need to pay attention to the total amount was claimed as they are tallied (eg. Gems won't appear twice even there was multiple sources). If you still have questions, you can send me your in-game name so we can look into this further.

Best Regards,
Playmage Support
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