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crystal gifts lost/not working

PostPosted: Mon Nov 18, 2013 11:29 am
by Lady Skylar
I haven't been able to get my crystal gifts for 2 weeks now. The app centre hasn't opened for me. it has since changed name to "games", but still doesn't open! I have tried on different computers ( which are shared computers and work for others on their account). anyway gifts can be fixed so we can collect them in game ??

Re: crystal gifts lost/not working

PostPosted: Mon Nov 18, 2013 2:49 pm
by admin
Here is a direct link to the App Center request page:
https://www.facebook.com/appcenter/requests

If you cannot get to the App Center request page, then you need to contact Facebook since we have no control over their features.

Re: crystal gifts lost/not working

PostPosted: Mon Nov 18, 2013 3:05 pm
by Lady Skylar
that link doesn't work for me,..it is blank :( and I have tried contacting fb, with no luck. only email i got was a message thanking me for feedback and saying they can't email everyone....which leads me back to my original question,...anyway of fixing it so we can actually collect our gifts in game ?

Re: crystal gifts lost/not working

PostPosted: Mon Nov 18, 2013 9:36 pm
by etching
You try a different browser? Works fine with Chrome...

Re: crystal gifts lost/not working

PostPosted: Tue Nov 19, 2013 4:35 pm
by Lady Skylar
it worked fine on chrome for me til the halloween event ended..different computers/ different browsers doesn't matter