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Failed to connect to server bug

PostPosted: Tue Feb 04, 2014 1:43 pm
by Jacques
I want to report a bug I have.
Whenever I finished a stage, there is a chance that the connection to the server has failed. Even if I press 'try again' for reconnecting to the server, it won't connect. This means that the efford I put in the stage has been for nothing and there has been a couple of times that I had quiete a lot of chests, so they are gone as well.
The internet connection of my phone is good. There are no problems there.
It is getting quiete annoying now.

I got a Samsung Galaxy S2
Android version: 4.1.2


The message I get is:
"failed to connect to the server please try again later"

I hope you can fix this bug.

Jacques

Re: Failed to connect to server bug

PostPosted: Tue Feb 04, 2014 2:04 pm
by admin
Sounds like this bug related to Dragon Era. Please post in this forum in the future: viewforum.php?f=37

There are couple things you can do that might help. First is clearing the app data then upgrade to the latest version from Google Play if you have yet. You can also do a clean uninstall of the app and reinstall the latest version from Google Play.

Re: Failed to connect to server bug

PostPosted: Tue Feb 04, 2014 2:17 pm
by Jacques
My bad, I thought I had putted under the Dragon Age sector.
I do have the latest version, and I installed the game last saturday. But I still going to try what you suggested.
Thanks