Unable to buy Gems

Unable to buy Gems

Postby Bobby1965 » Sat Aug 15, 2015 8:09 am

Wanted to buy Gems from the Guardian page..will not let me buy any? no matter which one i click on 10 thru 1450 packages no payment screens comes up...
Bobby1965
 
Posts: 7
Joined: Wed Apr 29, 2015 9:28 am

Re: Unable to buy Gems

Postby pmsupport » Mon Aug 17, 2015 1:07 am

Hi Bobby1965, thanks for the report. We will look into it.
Enjoy the game!
Playmage Support
User avatar
pmsupport
 
Posts: 1657
Joined: Thu Aug 02, 2012 9:13 pm

Re: Unable to buy Gems

Postby admin » Mon Aug 17, 2015 6:11 am

I am assuming this is the Facebook server? We are unable to reproduce the issue. If you still cannot purchase, please try clearing the browsers cache then restart, or use another browser if possible.
admin
Site Admin
 
Posts: 3371
Joined: Fri Oct 16, 2009 1:06 am

Re: Unable to buy Gems

Postby Bobby1965 » Sat Aug 22, 2015 11:27 am

Still cant send Crystals to anyone..goes to send more crystals no screen comes up to even type name in..Also still cant buy gems payment screen does not come up...not sure what to do...cleared cache and browser...might need to change servers...
Bobby1965
 
Posts: 7
Joined: Wed Apr 29, 2015 9:28 am

Re: Unable to buy Gems

Postby Bobby1965 » Sat Aug 22, 2015 7:17 pm

Changing browser worked thank you... :D
Bobby1965
 
Posts: 7
Joined: Wed Apr 29, 2015 9:28 am


Return to Report Bugs

cron