Page 1 of 1

Crystal posts unclaimable

PostPosted: Mon May 15, 2017 5:35 pm
by Feochadan
Hiya Devs!

Since about Friday, mid-day EST, we have all been noticing that when someone shares a crystal link to their timeline, everybody gets this message: Oops, you are bit late; the free crystals have all been claimed. Better luck next time on being the first ones to respond!

Also, once you have shared your first crystal of a certain colour, it will still give you the share button again - to no effect other than posting another unusable crystal link.

Thank you in advance for looking into this issue,

Darlene
Feochadan/Thistle/Arafel

Re: Crystal posts unclaimable

PostPosted: Tue May 16, 2017 12:20 am
by admin
Hi Feochadan,

This is likely caused by a Facebook bug or change that prevents the resetting of the shared time and count. We made some changes that might help temporary resolve the sharing crystal issue.

Best Regards,
Admin / Playmage Support

Re: Crystal posts unclaimable

PostPosted: Tue May 16, 2017 2:37 pm
by Feochadan
Hiya team!

Whatever you did worked! Yaaaaaay! Thank you very much!

Feochadan