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Pop-ups down globally

PostPosted: Sun Nov 11, 2018 9:05 am
by Feochadan
Goooooood morning supportians and/or developians!

Everybody in the game is having problems with some of the pop-ups.

It was first noticed 2 days ago when someone mentioned that when you get a card, the usual pop up just barely flashes up but doesn't open. As of yesterday, the same problem is happening with crystal shares. You can see the flash where it looks like its trying to open the pop up but it doesn't open so you can't share. I'm unsure about other pop up windows.

Thanks a bunch!

Darlene

Feochadan/Thistle/Arafel
JLH/T3A/NFC

Re: Pop-ups down globally

PostPosted: Mon Nov 12, 2018 8:14 am
by admin
Hi Feochadan,

If you are talking the Facebook share dialog windows, then it's probably something Facebook recently broke (they have a habit of not double check their changes on all browsers). You could try switching to another browser (Chrome/Firefox/IE/Safari) and hopefully the problem isn't happening on all browsers.

Best Regards,
Playmage Support

Re: Pop-ups down globally

PostPosted: Mon Nov 12, 2018 11:16 am
by Feochadan
Hi there,

Bleeping facebook. Yes, it is happening on all browsers - I use 3 different ones myself.

Thank you,

Darlene

Re: Pop-ups down globally

PostPosted: Mon Nov 12, 2018 9:37 pm
by etching
Feochadan wrote:Hi there,

Bleeping facebook. Yes, it is happening on all browsers - I use 3 different ones myself.

Thank you,

Darlene


Yeah, seen it happening on Chrome. And it's not a DW issue...Can't share posts for games by other developers as well :x

Re: Pop-ups down globally

PostPosted: Tue Nov 13, 2018 8:33 am
by admin
Looks like Facebook know the issue and they are working on it:
https://developers.facebook.com/support ... redirect=0

Hopefully it will be fixed soon.

Best Regards,
Playmage Support