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Did not get GEMs when purchased

PostPosted: Sun Jan 13, 2019 2:08 pm
by ctdreamkiller
I did not get the GEMs when purchased. Transaction ID: 6JR79899FV133403L Payment ID: 1788175421294042

Re: Did not get GEMs when purchased

PostPosted: Sun Jan 13, 2019 2:52 pm
by miniguy
Same problem with me too
Item: 60 Gems
Date: Sunday, January 13, 2019 at 1:21 PM
Payment ID: 1970689616380618
App: Dream World
Purchased With: Credit Card
Total: $13.28 CAD

Hopefully the DEV's will see these posts and rectify the situation.

Re: Did not get GEMs when purchased

PostPosted: Mon Jan 14, 2019 7:44 am
by admin
Thanks for the report. These purchases were delayed by the recent Facebook API rate limit bug. We have manually credit the Gems to your accounts and have contacted FB to ask them to resolve the issue soon to prevent more purchases being delayed.

Best Regards,
Playmage Support