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20 Gems for completing ch. 5 on Time World

PostPosted: Wed Sep 26, 2012 11:28 am
by stebaneight
On Time World, I have clicked the button to receive my 20 gems for completing ch. 5. I don't know how many times I have done this, but it will not give them to me....it says I earned 20 gems and asks if I wanted to claim it and I click on claim reward and it takes me back to dream world, but no gems. Am I missing something here?

Re: 20 Gems for completing ch. 5 on Time World

PostPosted: Thu Sep 27, 2012 3:26 pm
by Relevant Wing
I had to do it in internet explorer and make sure the pop up is allowed

Re: 20 Gems for completing ch. 5 on Time World

PostPosted: Fri Sep 28, 2012 10:33 am
by stebaneight
I use Explorer and my popup blocker is always off, so that isn't the problem. Thanks for the imput though, and I will keep that in mind.

Re: 20 Gems for completing ch. 5 on Time World

PostPosted: Mon Oct 08, 2012 5:21 am
by admin
There are many things to block popups. The reclaim the credit if you haven't already, follow instruction below:

Once you reach chapter 6 in Time World, you can retrieve the Free Gems claim link anytime by going back to the Time World game and open up the mission dialog (click on the advisor), then click on the "Free Gems" link at the top left corner of the mission dialog. Please make sure you temporarily disable any popup blockers if the claim page does not open when you click on claim.

Re: 20 Gems for completing ch. 5 on Time World

PostPosted: Mon Oct 08, 2012 9:47 am
by stebaneight
I double checked and made sure that my popup blocker is always turned off for facebook, but it still will not give them to me. I don't know what is going on. Anybody have any suggestions?

Re: 20 Gems for completing ch. 5 on Time World

PostPosted: Mon Oct 08, 2012 11:04 am
by Kwitzy
Make sure your popup blocker is turned off for playmage.com?
Clear your playmage.com and perfectgalaxy.com cookies?
For what it's worth, I got it in Firefox with the popup blocker on.