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Gem purchase

PostPosted: Sat May 11, 2019 9:28 pm
by varan88
I just purchased gem in the game, my money is gone, but I don't get my gem .....

Re: Gem purchase

PostPosted: Sun May 12, 2019 6:32 pm
by admin
Hi varan88,

Thanks for contacting us. I can manually credit this gem purchase if it hasn't been credited yet. Please provide the following information:

- Your in-game name
- Character level
- Amount of Gems purchased
- The Order ID for the purchase

Best Regards,
Playmage Support

Re: Gem purchase

PostPosted: Sun May 12, 2019 7:36 pm
by varan88
Ign: Varan
Level : 77,2
Purchase : one time offer 100 gem
Bill :
Terima kasih.
Anda telah melakukan pembelian dari Playmage LLC di Google Play.

Nomor pesanan: GPA.3390-0020-3639-80217
Tanggal pesanan: 2019 Mei 12 09:18:16 WIB

Item Harga
100 Gems (Dream World RPG) Rp 41.000,00
Pajak: Rp 0,00
Total: Rp 41.000,00
Metode pembayaran:
Ada pertanyaan? Kunjungi Playmage LLC.

Thx for respon,....

Re: Gem purchase

PostPosted: Sun May 12, 2019 9:40 pm
by admin
Hello Varan,

Thanks for providing the information. I have manually credited the 100 Gems, bonus LP and bonus mob card for the missing purchase to your account.

Best Regards,
Playmage Support