Page 1 of 1

Server Disconnects

PostPosted: Wed Aug 21, 2013 3:33 am
by snowus
When on Facebook Page playing TW.

If I go from FB Page help links I always get server disconnects please reload.

Essentially I cant use any of the help links.

This is happening to numerous members.

Re: Server Disconnects

PostPosted: Wed Aug 21, 2013 3:41 am
by mndrew
same issue, tried using Firefox, Chrome, and Safari. All get the same error.

Re: Server Disconnects

PostPosted: Wed Aug 21, 2013 7:26 am
by admin
Thanks for the report. Facebook for some reason decided to start appending an extra "/" in the URL they pass to us (the canvas iFrame) even if the browser URL doesn't have it, which screws up all the help links. We have deployed a workaround patch which should have now fixed this problem caused by Facebook.

Re: Server Disconnects

PostPosted: Wed Aug 21, 2013 2:28 pm
by Piotrek
Few hours ago I was in game. Now game not loading for me...
Image

Re: Server Disconnects

PostPosted: Wed Aug 21, 2013 7:57 pm
by Relevant Wing
You didnt spend enough gold to get the rest of the screen to show up :mrgreen:

Re: Server Disconnects

PostPosted: Thu Aug 22, 2013 12:22 am
by admin
If simple refresh doesn't work, then try clearing your cache then restart the browser and try again.

Re: Server Disconnects

PostPosted: Sun Oct 20, 2013 5:00 pm
by truegamer78
For the last few days in Time World i have been getting server disconnection often, even to the point of not being able to log back into the game for a while. This is happening right in the middle or raids and pirate battles causing myself to loose and my team to loose raids, This is getting really annoying.This is after it was suppose to be fixed.