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Daily Spin reset for no reason, lost coupons.

PostPosted: Sun Mar 18, 2012 4:54 am
by Bramble Thorn
It is not related to me forgetting daylight savings time.

I had logged in the day before (the 17th) and collected the spin, and did the two daily quests and spend my energy. Started a couple upgrades. I came back about 2:40 AM central time and was doing some raids with my guild. I was online for the server reset. I checked about 3:05 am Central Time (the new server reset time due to daylight savings). I was not at 10 plus days ( I was way past 10 days) I was at one day.

I did not pass go. I did not collect 400+ coupons. And I assume I will not be getting them the next 3 days either.

This saddens/angers me.

SECOND OCCURRENCE IN A ROW - Daily Spin reset for no reason.

PostPosted: Thu Mar 22, 2012 4:03 am
by Bramble Thorn
BUMP.

Wei, there is a problem here. I went from day 4 yesterday to day 1 today.
The attack messages are still in my mailbox to prove I was there if your logs cannot do so.
What gives?

Because this is costing me a buttload of coupons.

profile link
http://www.facebook.com/profile.php?id=100000521672481

Re: Daily Spin reset for no reason, lost coupons.

PostPosted: Fri Mar 23, 2012 11:09 pm
by Zhan
Does it occasionally for me. Quite annoying.
This is just speculation but it appears that the daily login is not based on the in-game reset, but if you don't log in for any 24-hour period (say from 0600 day 1 to 2000 day 2) it resets...

Re: Daily Spin reset for no reason, lost coupons.

PostPosted: Sat Mar 24, 2012 10:08 pm
by Bramble Thorn
Zahn, no. The first time my login was less than an hour before it reset to one day. The second was probably around 6 12 hours. Not over a day.

Re: Daily Spin reset for no reason, lost coupons.

PostPosted: Mon Mar 26, 2012 6:52 am
by admin
We added some changes that should prevent this from happening. Please let me know if it happens again after today.