My gem purchase keeps failing

My gem purchase keeps failing

Postby jcanno02 » Wed Dec 18, 2013 3:10 am

It says "This is not a test user account. Please create a new account in the sandbox environment. Environment :Sandbox"
jcanno02
 
Posts: 10
Joined: Tue Nov 26, 2013 10:01 pm

Re: My gem purchase keeps failing

Postby admin » Wed Dec 18, 2013 7:02 am

This should happen unless you are a developer. Try go to the settings app, choose itunes and sign out, then turn off your phone and turn back on.

If that doesn't work, please re-download the game from the official iTunes store (make sure you register an account from game's setting menu first if you haven't yet just incase).
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am


Return to Dragon Tear Support

cron