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Battle glitch...

PostPosted: Fri Jan 24, 2014 7:14 pm
by Blood
I am not able to engage in any Battles. I can initiate the fight but as soon as I press 'Start' it will not load.
Without a lot of HP to keep testing if it working it is becoming an HP tiring exercise.

Please look into this.

Cheers

Re: Battle glitch...

PostPosted: Sat Jan 25, 2014 1:15 am
by admin
Which stage you are stuck on? Are you playing iOS version or Facebook. If Facebook, please try clearing your entire browser cache then restart the browser to see if that will fix the problem.

Re: Battle glitch...

PostPosted: Sat Jan 25, 2014 10:22 pm
by Blood
Its mainly in Atlantis. I cant engage in any fights in that arena.
As well as this it freezes the game at this stage and I have to restart the entire game but worst of all everytime I try It is using up my HP in the process!
I will try doing as you suggested. I am using facebook version

Re: Battle glitch...

PostPosted: Sat Jan 25, 2014 10:40 pm
by Blood
That did not work. I have tried 2 different computers chrome and firefox. I would not mind continuing to try but it uses up my HP at every failed attempt!
Its getting a little frustrating, and I have already spend a good amount of money are about to looses complete interest. :(

Re: Battle glitch...

PostPosted: Sun Jan 26, 2014 1:07 am
by pmsupport
Hi Blood, could you provide a screenshot of your current battle formation? If you find it hard to upload screenshots, could you provide the name and level of pets you used in the order of slot 1,2,3,4,5,6?

Re: Battle glitch...

PostPosted: Sun Jan 26, 2014 5:41 am
by Blood
It is only Atlantis I cant initiate any fighting in.

I have only 4 pets equipt:

Slot 1 is Tyro Rex Stage II
slot 2 Bandid Shroom II
Slot 3 Purr Lion II
Slot 4 is Beret Wings Stage II

Thanks

Re: Battle glitch...

PostPosted: Sun Jan 26, 2014 9:30 am
by Blood
It appears to be sorted. Something was done anyhow as I ended up being one battle ahead of where I was.
Cheers.

Re: Battle glitch...

PostPosted: Sun Jan 26, 2014 6:43 pm
by Blood
Nup! Not sorted! Now I am also getting a Data error message.

THANK YOU though for your support. I hope this glitch gets sorted soon.
I have enjoyed DW for years and at this stage cant stop playing this game...
I will persevere. I do appreciate your following up on these glitches and how often you come on to address all and any of them

I got a little angry and att... i do apologise for this ultimately you are doing this for our Entertainment and it is your games that have brought me the most
joy and entertainment.

As with DW I do know all these will be ironed out and we will ens up with a really kick ass game...

Thank you

The game is still freezing prior to a battle but at random.

Re: Battle glitch...

PostPosted: Sun Jan 26, 2014 9:36 pm
by pmsupport
Hi Blood, thanks for the formation details. That has helped us locate the cause and our Dev Team has been working on it. It will soon be fixed. Sorry for the inconvenience this has caused you and thank you for your constant support to Dream World and Dragon Tear.

Re: Battle glitch...

PostPosted: Mon Jan 27, 2014 5:03 am
by Blood
LOL thank you. I appreciate your professionalism .