by pmsupport » Tue Nov 11, 2014 8:53 pm
Hi Winnie, once the purchase is successful, the item will be delivered directly to your account. Did the "Fire Sphere symbol +1" animation appear when you purchased it? Have you checked in Pet House--My Pets to see if the Fire Sphere is already in your package? If not, have you used it to evolve a fire based pet already?
Enjoy the game!
Playmage Support