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login issue

PostPosted: Tue Sep 22, 2015 12:45 am
by zendeath
for a long time I have not been able to login in the bar goes all the way then it says 7100 port or firewall may have it blocked I checked the game isn't blocked on my pc

Re: login issue

PostPosted: Tue Sep 22, 2015 2:26 am
by pmsupport
Hi zendeath, please switch to other browsers to see if it helps. Have you tried turning off your router for few minutes then restarting it? You can test whether port 7100 is actually open by using a shell/prompt and type "telnet dt.playmage.com 7100". If it connects, then your 7100 is open; type "ctrl + ]" to quit. Please access the game using the URL below, without any things after it (make sure there is no parameters like "?minad=...." after it. If so, please remove everything after the "?" or just only use the following url:
https://apps.facebook.com/dragontear/

Re: login issue

PostPosted: Fri Nov 27, 2015 1:25 am
by zendeath
ive tried 3 browsers all give same slow loading pop up ive checked pc ports and fb to see if its blocked which its not