DATA ERROR

DATA ERROR

Postby Guilherme » Sun Nov 08, 2015 4:03 pm

I Really Really Hate when this happen!
I have no problem with my connection, everything are ok, and i sometimes i get this message
Image

Why does it happen?
i could had gained 5 points in this easy battle!
I've already 'lost' lots and lots of battles due to this Glitch!
Could it be solved? My internet connection are always working, while playing i was using Facebook chat and there was no problem with it!
I am trying to get spot 5 in this week, but with all this data errors it seems impossible!
Hope it could get corrected!
Thank you.
Guilherme.
Guilherme
 
Posts: 163
Joined: Wed May 23, 2012 6:13 pm

Re: DATA ERROR

Postby pmsupport » Sun Nov 08, 2015 9:27 pm

Hi Guilherme, data error occurs when the data sending from the client don't match with those on our server, often caused by unstable network connection or utility apps that affect the game. Please check if you have any utility apps installed on your device if this happens frequently.
Enjoy the game!
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Re: DATA ERROR

Postby Guilherme » Mon Nov 09, 2015 7:08 am

I have a suggestion to help this to be solved
I don't know how to say, but i will give an example

I have 20 arena points left, i am with 1000 points
i Start a battle, 'DATA ERROR'.
I reload the page, and i will have 19 arena points and i will still have 1000 points

I suggest that i could re-do that battle without losing more arena points! As i don't won or lost the battle due to an error, i just spent a point for nothing, so i could fight him back without losing more arena points!
This sounds fair, and it will solve everything!
Guilherme
 
Posts: 163
Joined: Wed May 23, 2012 6:13 pm

Re: DATA ERROR

Postby Guilherme » Mon Nov 09, 2015 1:40 pm

I Could had gotten Rank 3!
Image
:/
Guilherme
 
Posts: 163
Joined: Wed May 23, 2012 6:13 pm

Re: DATA ERROR

Postby pmsupport » Mon Nov 09, 2015 9:39 pm

Hi Guilherme, thanks for the suggestion.
Enjoy the game!
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