Hi hawkeyes56,
Please first try restarting the app couple times to see if the purchase will go through automatically. If not, please send me your Google Play order number via private message (the "PM" button to the right of this post), and we can manually add the Gems to your account.
Also, please note to post future support request in the support sub-forum here:
viewforum.php?f=37Best Regards,
Admin / Playmage Support