Can't protect my cards anymore

[pmsupport]

Hi Woody, please reboot your device to see if it helps. If not, please write down some account information, delete the app and reinstall. How much free memory space do you have?

[Billyard]

Just reinstalled the game and it's working fine now thanks for the help

[Woody]

Hi Woody, please reboot your device to see if it helps. If not, please write down some account information, delete the app and reinstall. How much free memory space do you have?

i have rebooted, deleted and reinstalled, freed memory ( i have tons of memory - computer that is), howled at the moon, shared emails with playmage support and chatted with kindle support. playmage tells me it is not their problem. kindle says it is not their problem. so i guess it is MY PROBLEM!

it is a royal pain in the neck. especially after losing a couple of dragons while strengthening with same colour jewel dragons <-- that is on me as i am easily distracted.

[pmsupport]

Hi Woody, please check if you have installed any utility apps that will automatically clear the game's data.

[Monkey d Dragon]

Does Kindle have a clear cache button, that way you can clear the cache on dragon era then reprotect all your cards. When protecting your cards again start from the bottom to the top n if only the top section or page 1 is having the protection problem, then it might just be a storage issue. It's worth a try.