Browncoat wrote:You're getting a little picky. I'd rather them spend their time working on the game than trying to figure out a new way to say the same thing, so it doesn't sound "canned".
It's about customer service. The PMSupport forwards it to a team... meaning the people who answer on here aren't the developers. I would think they could take an extra 5 seconds to address the specific question posed, rather than putting up a canned answer.