Okie_1 wrote:I have quit spending any more than I have to in order to get by. ABOUT 20 dollars a month now. And I won't spend any more until play mage can figure out that as the customer I decide on what is beneficial for me.
This is exactly what I was referring to on your original thread. Sorry you are not getting what you are "wishing" for because we would be losing magnitudes more if such change happened. Personally, as a player I would also wish every aspect of the game I enjoy to play to be easily available and free as well. But I would also understand making such wish as a demand would be silly, as any game that doesn't create enough incentive to spend will die fast of a financial death and become no longer supported by the developer.
Anyways, my main role is the forum admin and moderation, and when I have time I try to provide candid reply to our players. If I were fully "trained" in customer support, you may see a response like below to all your posts.
Phileina wrote:Hi Playmate,
Why being so rude replying to Okie_1's post? After all we are customers and I think you should be a little less aggressive in your replies? It seems some customer service training wouldn't hurt here.
Hi Phileina, thanks for your response and suggestion.