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Missing card

PostPosted: Thu Apr 28, 2016 9:32 am
by Phr8
Hi pm...I cleared advanced map 28 n got bonus card 7* reaper in judge of the underworld..but the card wasn't given to me..could u plz check? Thks..

Re: Missing card

PostPosted: Thu Apr 28, 2016 9:36 am
by Phr8
Hi it's me again...sry I made a mistake...forget what I post... :oops:

Re: Missing card

PostPosted: Thu Apr 28, 2016 10:08 am
by Phr8
Sry me again..now the game keep going off ..I'm in stage 10 wif 3 wooden chest n 2 golden chests..last stage of the last new advanced maps n I hv gw in 10 mins..could u plz kindly fix the problem? Thks

Re: Missing card

PostPosted: Thu Apr 28, 2016 11:45 am
by Phr8
I delete n install again n everything is gone...I try playing the last stage of advanced 28 again n the same thing happen. Had to delete n reinstall again...the game goes off on the 5th spin..is this a glitch or its juz me ? Wasted some energy pts n revives but it's ok ..juz fix it asap ..thks

Re: Missing card

PostPosted: Thu Apr 28, 2016 2:32 pm
by admin
Thanks for the report.

1. What do you mean by "the games goes off"? Crash or freeze?
2. Do you mean 5th spin of the first wave of enemy?

I will forward this to our QA and devs to reproduce and fix. In the meantime, please avoid playing "Punishment of the Fire God".

Re: Missing card

PostPosted: Thu Apr 28, 2016 2:49 pm
by Phr8
Game goes off meaning it crash..I hv to tap to enter game n the same thing happen again n again..I hv to delete game n reinstall in order to play other stages..it happen twice n I hv stop playing that stage...it happens on my 5th spin at stage 10 ...all other stages n maps r ok except the last stage of the last map.

last map in new fire bonus maps has a glitch

PostPosted: Thu Apr 28, 2016 5:01 pm
by WarriorAngel
just as you get to boss the game stops and the boss does not appear have tried restarting the game several times and it does not fix the issue. Cannot now play any other maps as it is stuck. Cannot make war hits or check shop please fix

Re: last map in new fire bonus maps has a glitch

PostPosted: Thu Apr 28, 2016 5:37 pm
by thievingsquirrel
This should be under Dragon Era Support (Facebook Server), and it's the boss from the new advanced maps so you don't accidentally look at the wrong map.

Re: Missing card

PostPosted: Thu Apr 28, 2016 8:56 pm
by pmsupport
Hi Phr8, thanks for the clarification.

Re: last map in new fire bonus maps has a glitch

PostPosted: Thu Apr 28, 2016 9:06 pm
by pmsupport
Hi WarriorAngel, you can reinstall the game to play other maps. We will reproduce and fix it as soon as possible. Please avoid playing this stage before we fix it. Are you using android device or iOS device to play the game?