by admin » Wed Nov 21, 2018 8:11 am
Hi Browncoat,
Nothing has changed on our side at all. The phone's OS usually decides to kill off the app stored in the background (including from sleep lock) whenever it's running low on running-memory (RAM) to run other apps, and this decision making process can vary from phone to phone and OS version to OS version, and some tool apps can kill off apps as well. If the game app is being killed more often recently, you might have installed new apps that runs in the background taking up more RAM, or you may have updated to a new OS version. If you turned on battery saving mode can also cause apps being backgrounded to be killed. To alleviate, you can try to manually remove other apps stored in the game memory while playing the game.
Best Regards,
Playmage Support