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Re: Bug?

PostPosted: Sat Jun 07, 2014 11:59 pm
by ZOOT
And it happens again on wave 9/10 solomon mines difficult
This is no fun anymore
Please do something (i lost to many money because of this!!

Re: Bug?

PostPosted: Sun Jun 08, 2014 1:15 am
by admin
ZOOT wrote:It happens for me on solomon mines difficult
And 1 time yesterday ( dutch time) on the friday level

Also it happens random out of nowhere
Without being attacked.
Also because i dont have revive it goes right to fail screen!!
Not even ask if i want to buy revive etc!!

If you guys want to test with my acount just let me know


Do you install your version directly from the official store and is your phone rooted or have game hacking tools installed? It's recommend to always use the latest official version of the game and do not run other programs at the same time as you are running the game. Also, did this ever happen without using autospin?

Re: Bug?

PostPosted: Sun Jun 08, 2014 2:21 am
by ZOOT
I have official iphone 5 with latest ios

No jailbreak etc

I happend before without autospin
But tapping takes to long and after a while it stops

Also strange thing is if you dont have revive potion it goes automatic to Fail screen!!!

Re: Bug?

PostPosted: Sun Jun 08, 2014 8:40 pm
by pmsupport
Hi Zoot, thanks for the information. The first time when it happened, did you also receive a message about your previous gem purchase? When did it start to happen? After you updated the game to version 2.0.7?

Re: Bug?

PostPosted: Mon Jun 09, 2014 2:06 am
by ZOOT
pmsupport wrote:Hi Zoot, thanks for the information. The first time when it happened, did you also receive a message about your previous gem purchase? When did it start to happen? After you updated the game to version 2.0.7?


It started on 31 may around 7 PM
I downloaded the latest update on my old iphone
Then it wont start.
After that i got a transfer code from you guys!!
I downloaded it on my new iphone 5 latest ios
After that it Happens around too many times
(also no message about gems))

Also the game acts stranger and stranger
Now sometimes when in i touch to select a skill insteAd of the skill
It ask to forfeit the game
(any more people)
I think the laat update isnt that good !!!


Also what is see is that lots of IoS user have problems not other devices!!

Re: Bug?

PostPosted: Mon Jun 09, 2014 3:51 am
by pmsupport
Hi ZOOT, thanks for the information and sorry for the inconvenience this caused. Hopefully these information could help the developers diagnose the cause.
We went into iTunes and marked version 2.0.7 as a bad Apple version, so it should now become unavailable for iCloud download. Before the next update releases, you can try deleting the app from your device. Go into the App Store and search for the game and download it, hopefully this will get you version 2.0.6 instead now and avoid that weird problem.

Re: Bug?

PostPosted: Mon Jun 09, 2014 5:02 am
by ZOOT
Thnx for the Info

Re: Bug?

PostPosted: Mon Jun 09, 2014 5:26 am
by admin
pmsupport wrote:Hi ZOOT, thanks for the information and sorry for the inconvenience this caused. Hopefully these information could help the developers diagnose the cause.
We went into iTunes and marked version 2.0.7 as a bad Apple version, so it should now become unavailable for iCloud download. Before the next update releases, you can try deleting the app from your device. Go into the App Store and search for the game and download it, hopefully this will get you version 2.0.6 instead now and avoid that weird problem.


Actually 2.0.7 has nothing to do with anything mentioned in this thread. But you might as well just uninstall and reinstall the app to see if helps fix these strange issues you are seeing as we can't reproduce them.