my account dissapeared!

my account dissapeared!

Postby kerubin » Tue Oct 01, 2013 4:22 pm

Hi. My account dissapeared when I upgraded my phone to ios 7. The weird thing is, right after i upgraded it, i could still excess my account. Hours later when I went back to claim the bonus it wasnt there anymore. Help please.
kerubin
 
Posts: 35
Joined: Tue Oct 01, 2013 4:19 pm

Re: my account dissapeared!

Postby admin » Wed Oct 02, 2013 5:57 am

This shouldn't happen unless you also deleted the app and reinstalled it (instead of doing a normal update), or was on version 1.0.0 before the iOS7 upgrade. If you send me your phone's mac address (found in settings/general/about) via private message, I can help with restoring your account.
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am

Re: my account dissapeared!

Postby kerubin » Wed Oct 02, 2013 8:32 am

I tried to pm you but it says the requested user could not be added or something?
kerubin
 
Posts: 35
Joined: Tue Oct 01, 2013 4:19 pm

Re: my account dissapeared!

Postby admin » Wed Oct 02, 2013 9:12 am

Please try replying to the PM I just sent you. if that doesn't work, please reply to the email address that sent you the forum validation email.
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am


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