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Coin refunds
Posted:
Sun Oct 20, 2013 6:05 pmby Korinn
So like after I played a really long round and got to the prize page and tapped the button to get my chest drops, th game crashes on me and is like "data error, restart the game" and takes me back to the loading page. Not only did I not get any of my nine chest drops, it also wastes my energy and I don't get any coins back, about 6000. Is there a way to get my coins refunded if that kind of glitch happens?
Re: Coin refunds
Posted:
Mon Oct 21, 2013 3:41 amby admin
Thanks for the report and sorry to hear that you hit this problem. However, if you landed on the summary screen already, then the reward is already added to your account even if the game crashes before it shows the chests.
Re: Coin refunds
Posted:
Mon Oct 21, 2013 9:22 amby Korinn
It must have crashed before the rewards page then because the rewards aren't even in my inventory. It's not that I mind not getting the cards so much but I really want my coins back. Is there no way?
Re: Coin refunds
Posted:
Tue Oct 22, 2013 9:00 amby admin
Send me your game ID to me via private message and I will check with our dev team.