Page 1 of 1

Issue with android version

PostPosted: Sun Oct 27, 2013 7:51 am
by Nakazawa
I managed to download a few minutes ago Dragon Era. I currently have a samsung galaxy mini 2 running android version 2.3.6

Problem is: I can't run DE most of the time. Sometimes I'm able to (seems a nice concept) but most of the times my screen becomes this:

Image

Wouldn't be an HUGE problem If I could click and play, but touchscreen doesn't react. A friend of mine with the same mobile phone and version (which is the highest available) has the same problem. I'd really like to play on my phone since the iPad I was using isn't available whenever I want.

Ty in advance.

Re: Issue with android version

PostPosted: Sun Oct 27, 2013 8:28 am
by admin
Thanks for the report. We will look into this.

Re: Issue with android version

PostPosted: Mon Oct 28, 2013 1:30 pm
by admin
FYI. Android's version 1.1.2 already released, which should solve this screen issue. (OTOH, the iOS version still waiting for Apple to review version 1.1.1)

Re: Issue with android version

PostPosted: Tue Oct 29, 2013 9:51 am
by Nakazawa
Ty. But when I updated version I lost my old char >_> not a big deal since I got a better 6 star card but this could be really dangerous

Re: Issue with android version

PostPosted: Tue Oct 29, 2013 12:51 pm
by admin
Nakazawa wrote:Ty. But when I updated version I lost my old char >_> not a big deal since I got a better 6 star card but this could be really dangerous


That isn't suppose to happen. Send me your game ID via private whisper so we can look into it. Also, did you delete the app before you update?

Re: Issue with android version

PostPosted: Wed Oct 30, 2013 7:47 am
by Nakazawa
This happened just upgrading version, but then to be sure I deleted and reinstalled app.
I keep losing datas everytime I quit the app, and at the 6th time I got bored and deleted app. Won't be able to play again, I really hope this is fixed because I liked this game. And I don't remember one of my IDs, just in game names. Looking forward to be able to play without issues.

Re: Issue with android version

PostPosted: Wed Oct 30, 2013 8:13 am
by admin
Nakazawa wrote:This happened just upgrading version, but then to be sure I deleted and reinstalled app.
I keep losing datas everytime I quit the app, and at the 6th time I got bored and deleted app. Won't be able to play again, I really hope this is fixed because I liked this game. And I don't remember one of my IDs, just in game names. Looking forward to be able to play without issues.


Please don't delete the app when you upgrade, also don't reset/clear app data. Doing either may reset your account. Send me your in-game names via private message.