Issue with Invite Bonus / Account transfering

Issue with Invite Bonus / Account transfering

Postby LokiDeusChaos » Mon Oct 28, 2013 2:17 pm

Hi, i got a problem with my Invite Bonus : today i did an account transfer from an iOS system to an Android one (wanted to test the new features), the transfer was successful but i found that my Invite bonus went down to 0.
I had about 15 or 16 points, do not tell me i wasted my time doing all that advertising on Italian's Forum and app's review.
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Re: Issue with Invite Bonus / Account transfering

Postby bindur » Mon Oct 28, 2013 3:55 pm

Looks like it was all for nothing, unless the devs can help you out in some way...

http://ms.playmage.com/forum/viewtopic.php?f=37&t=11642
(while it is specifically questioned on restarting an account, but the response appears to also cover transfers whether on the same device or between platforms)
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Re: Issue with Invite Bonus / Account transfering

Postby Talon Lake » Mon Oct 28, 2013 4:12 pm

No bindur. That was transfering the invite ID's between accounts, not receiving them on the same account again due to a bug removing them =P
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Re: Issue with Invite Bonus / Account transfering

Postby LokiDeusChaos » Mon Oct 28, 2013 4:18 pm

No Bindur, mine is a different case: my ID is still the same

Now Invite bonus counter says 1 (still missing my previous 15 or 16 referral bonus)
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Re: Issue with Invite Bonus / Account transfering

Postby admin » Tue Oct 29, 2013 1:50 am

It looks like the invite bonus are tied to the equipment instead of the account, so when you transfer back the invite info should correctly show. We will look into having it properly transferred when the account is transferred. Please send a private message with your current game ID as well as the game ID of some of your invited friends so we can try manually associate it for you to your android device.
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Re: Issue with Invite Bonus / Account transfering

Postby Talon Lake » Tue Oct 29, 2013 3:15 am

His game ID is in his signature. =o
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Re: Issue with Invite Bonus / Account transfering

Postby LokiDeusChaos » Tue Oct 29, 2013 7:37 am

ok perfect, seems you restored my Invite bonus.
I would like to know if this is going to happen again because as soon as ver. 1.1.2 for iOS come out i'm going to transfer account back on my ipad.
Thx
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Re: Issue with Invite Bonus / Account transfering

Postby admin » Tue Oct 29, 2013 8:35 am

The bug should be fixed now.
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