by pmsupport » Sun Dec 15, 2013 9:59 pm
Hi Linyx, sorry to hear you lost your account. We can look into this and possibly restore your old account, but we need the following information to locate your account and verify that the account belongs to you. Please send a private message to me or admin with the information below:
- Your account's in-game name & game ID (6 letter/digit friend code in Menu-Invite Bonus-My ID)
- the device type and OS version of your new phone
- the wifi mac address of your old phone & new phone(for iOS is under general -> about phone, android about phone -> status)
- Approximate amount of coins and gems you had on your account.
Enjoy the game!
Playmage Support