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game wont start

PostPosted: Wed Jan 01, 2014 5:09 pm
by cpengine82
hello..

i am using a tablet with android 4.2, the game download and install fine, but when i start it, it stays stuck on the dragon era screen, my wifi connection is stable now and then when i try to close the app it says it doesnt respond.

i hope someone can help me with this, thanks

Re: game wont start

PostPosted: Thu Jan 02, 2014 4:43 am
by pmsupport
Hi cpengine82, please force quit the app and restart it. If that doesn't work please try disabling your network connection and re-enable the wifi before trying to open the app. You can also test your connection to our server by navigating to http://de.playmage.com on your tablet and make sure you see the word "Hello World".