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Account transfer from broken device
Posted:
Fri Feb 07, 2014 12:54 pmby Gravstone
I have been active and I am a star member of a guild. My old tablet was broken, so I can not transfer with it. In hoping you can do this for me. My handle in game is Gravestone, the guild leader is Seth, and the VP is Dazzle.
Re: Account transfer from broken device
Posted:
Sat Feb 08, 2014 12:49 amby pmsupport
Hi Gravstone, if you remember enough account identifying information about your account, then we can help you restore it. Send me a private message with as much information you can remember about below:
- Your 6 letter/digit game ID (friend code)
- Your character level
- The guild you were in
- Your estimated Gem and Coin balance.
- Last stage unlocked
- Your leader card in the battle team last used and some other cards you have on that team
Re: Account transfer from broken device
Posted:
Sat Feb 08, 2014 11:41 amby Gravstone
Team was Starting green dragon 4 star, lvl 30. A 3 star cobra (dark) lvl 20, 6 star red chick on horse, (for completing intro), 4 star blue skeleton archer, 3 star gold cleric. I was lvl 25 or26, and was not to far into chapter 2, I have a habit of unlocking all of the items in one area before moving on.
Re: Account transfer from broken device
Posted:
Sun Feb 09, 2014 1:15 amby admin
I have sent you a transfer code via private message.
Re: Account transfer from broken device
Posted:
Sun Feb 09, 2014 12:06 pmby hamate
Haha red chick on horse!
Re: Account transfer from broken device
Posted:
Mon Feb 10, 2014 11:15 amby DrRickso
hamate wrote:Haha red chick on horse!
lol awesome... (Valkyrie btw, Gravstone)
Re: Account transfer from broken device
Posted:
Thu Nov 26, 2015 7:16 pmby natepatten
Hello, I have the same issue and wondering if you could help
I think my username is Nathan
I am part of the demonslazarus guild
Guild leader is vexta
[moderated]
Re: Account transfer from broken device
Posted:
Thu Nov 26, 2015 8:49 pmby pmsupport
Hi natepatten, please do not post your account information here in the public forum. We need more information to locate and verify your account. Please send the following information to me via private message (the PM button to the right of this post):
- Your character level (*important)
- Approximate Energy Potion/Revive Potion balance
- Approximate ticket and guild point balance
- Name some cards in active battle team (team member cards)
It's okay if you don't remember exactly some of the information, but please try to provide as much information as possible.
Alternatively, you can send us the order number of a previous successful purchase you made in our game. The order number can be found in Google Wallet--Transaction History list--Tranaction ID or in order confirmation emails from Google.