Updating files not working

[GQStik]

Good morning. I am having prob,rms launching the game. Upon entering this morning I am getting an error saying it can't connect to server when I tap retry it goes to an updating 0/1 files and stalls. I've downloaded the update from the app store but receive he same messages. What can I do?

[admin]

Hi 6QStik, you can move to closer to your router/modem for the best signal and try few more times to see if it will finish downloading that file, if not, you can uninstall and reinstall the latest version to restart the patch process. Before you decide to uninstall, write down your 6-letter/digit friend code, your character name, level, and coin/Gems balance down just in case.

[Nutty]

I have this problem too. Why this patch hard to download update?
It alway failed to connect to the server.
I'm try to uninstall and download app again but it not work for me
Tomorrow i will try with wifi my new house.