by admin » Mon Feb 24, 2014 6:30 am
If this start to happen suddenly out of no reason on all stages, then you can try the following things:
1. Kill off other apps running in the background (or simply restart the device if that's easier) to see if that helps.
2. Double check your device's disk storage. The game writes some meta data on your device when you start a stage, so if that crashes it might mean you ran out of disk space on your device.
3. If neither of above applies, go ahead and uninstall the all and install the latest version fresh. Please write down your 6 letter digit friend code id (menu->friendship->search) as well as your in-game name, your level, and your coin/Gem balance before you uninstall just incase the uninstall unlinks your account (so we can manually relink it for you).