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Lvl 19 crash

PostPosted: Mon Mar 03, 2014 4:57 pm
by Majeh XP
I had just finished the final stage of the lvl 19 ice dragon area and when it was loading to show me the cards I had received it froze for a moment on the "connecting" symbol. After that it kicked me out completely. When I logged back in, the energy I had used was gone but I didnt receive any of the cards or money from that round. Seems a trivial thing to gripe about I know, but I had won 7 reg and 1 gold and only needed 1 more card to close out the level. Also every energy point is fairly dear to me as I play daily and try to stretch every point for all I can.
Am I just kinda s.o.l?

Re: Lvl 19 crash

PostPosted: Mon Mar 03, 2014 9:57 pm
by pmsupport
Hi Majeh XP, sorry to hear about the issue and thanks for the report. I have forward the problem to our QA team. Please avoid having other apps running in the background when you are going to battle. And make sure you have enough storage space on your device's main memory and do not clear the phone's cache so the progress save feature will work properly.