Gem buying time out issue

Gem buying time out issue

Postby Moxious » Fri Mar 14, 2014 5:21 pm

So I accidently died running panzer hell map with one gold chest and unfortunately had no revives. So I have tried now to buy gems three times to get a revive to finish map. First time the purchase failed as I had recently received a new credit card. So I updated to the correct card info and now (next two purchase attempts) I get as far as the please wait initializing purchase with app store message but no further even after 5-10minutes. If it can be avoided losing my progress on panzer map (as have panzer boss with less than 10% health) that would be super.
If you need any more info happy to supply here or pm.
Thanks.
Moxious
 
Posts: 42
Joined: Tue Jan 28, 2014 4:14 am

Re: Gem buying time out issue

Postby Moxious » Fri Mar 14, 2014 5:48 pm

Reset wifi connection and gem buy worked, no panzer in the gold chest though. Please fix this. :)
Moxious
 
Posts: 42
Joined: Tue Jan 28, 2014 4:14 am

Re: Gem buying time out issue

Postby admin » Fri Mar 14, 2014 6:52 pm

Thanks for the report. I will forward this to your QA and dev team to take a look. Feel free to send me a private message if you have any additional information regarding this issue.
admin
Site Admin
 
Posts: 3533
Joined: Fri Oct 16, 2009 1:06 am


Return to Dragon Era Support

cron